Beyond the Basics: What Our Custom Plans Deliver

  • Built for Your Needs: We create a plan that includes only the services and hours you truly need, giving your website the perfect fit.
  • Expert Solutions: You get direct access to our WordPress specialists who can handle your unique plugins, custom development, and complex technical needs.
  • Complete Flexibility: Our plans evolve with you. As your website grows, we make sure your support can adapt to meet any new challenges.
  • Predictable Budgeting: With a plan built around your budget, you'll know your costs upfront—no surprises, just the support you need.
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Custom WordPress Support. Built Just for You.

Your website is one-of-a-kind, and your support plan should be too. If our existing support plans don't fully meet your needs, our custom plans offer the flexibility and expertise to build a perfect solution. We'll listen to your requirements and create a bespoke plan that gives you the exact support you're looking for.

Who Is This For? Is a Custom Maintenance Plan Right for You?

While our standard plans work perfectly for many businesses, we understand that your website might have needs that are anything but standard. You've likely invested time and resources into building a unique online presence, and that requires a more specialized approach to care and support. A custom plan is designed for those who need more than basic updates and security checks. It's for ambitious websites with unique functionalities, specific performance goals, or a need for ongoing, dedicated expertise.

E-commerce Stores

 Websites that rely on complex integrations, regular product updates, or specialized WooCommerce support.

Websites with Custom Functionality

Businesses with bespoke themes, custom-coded features, or unique plugins that require an expert's attention.

Growing Businesses

Companies that need a consistent, set number of development or support hours each month for ongoing improvements and project work.

For Agencies and Freelancers

Businesses that need a trusted partner to provide expert, white-label maintenance and support for their clients.

Websites with Complex Integrations

Sites that rely on third-party APIs, specialized software, or intricate systems that need careful monitoring and maintenance.

Specialized Platforms

Websites that serve a unique niche or require a bespoke strategy for long-term maintenance and health.

Let's Build Your Custom Plan: Our Simple Process

We believe that getting a personalized support plan should be just as straightforward as any of our standard offerings. Our process is designed to be collaborative and transparent, ensuring you get exactly what you need without any stress. We'll work with you every step of the way to create a solution that perfectly fits your website and your budget.

Let's Create Your Plan

The process begins with a conversation. We’ll listen to your challenges, discuss your website’s unique requirements, and understand what you’re looking for in a support partner.

Our experts take your requirements and build a detailed proposal. This isn’t a one-size-fits-all template; it’s a custom-designed solution that outlines the specific services, support hours, and costs for your project.

You review the custom plan, and once you’re satisfied with the proposal, we finalize the details. From there, we begin our work, giving your website the expert care it needs.

Let's Build the Right Plan for You

Ready to stop worrying about your website and start getting the exact support you need? Fill out the form below to start a conversation. There's no obligation—we'll simply listen to your needs and propose a personalized plan that's the perfect fit for your business.

WordPress Custom Plan Contact Form

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Frequently Asked Questions FAQs

Answers to Your Most Common Queries About WooCommerce

FAQ

How is the pricing for a custom plan determined?

Our custom plans are not one-size-fits-all, so the price isn’t either. The cost is based entirely on your specific needs, like the number of dedicated support hours you require each month, the complexity of your website, and the particular services you want to include. We create a transparent proposal for you, so you know exactly what you’re paying for before any work begins.

What is the process for creating a custom plan?

 

It all starts with a simple conversation. You reach out to us and tell us about your website and your needs. From there, we review your requirements and build a personalized plan that outlines the exact services, hours, and costs. You then review the proposal, and once you’re happy with it, we get to work.

What types of services can I include in my custom plan?

The possibilities are flexible. A custom plan can include anything from dedicated development hours for a new feature to ongoing support for a complex e-commerce integration. It’s perfect for managing custom plugins, optimizing site speed, or providing a regular amount of on-demand technical support.

Is there a minimum commitment or contract for a custom plan?

We offer our custom plans on a month-to-month basis. This gives you the ultimate flexibility to adjust your plan as your business needs change. We believe our quality of work is what keeps you with us, not a contract.

What if my website's needs change over time?

 

Your custom plan is designed to be adaptable. As your business grows or your project evolves, we can easily adjust your plan’s scope, services, or hours. We’ll work with you to make sure your support is always a perfect fit for your current situation.

How do I communicate with the support team?

Once your plan is in place, you’ll have a direct line of communication with our team. You can submit requests and ask questions through a dedicated support channel, ensuring your issues are addressed quickly and efficiently by the right expert.

Client Support Portal

Is a custom plan just for large, complex websites?

 

Not at all. While custom plans are ideal for big projects, they’re also a great option for smaller websites with specific or unique needs that don’t fit into a standard maintenance package. We build plans for websites of all sizes.

How are the support hours I purchase tracked?

We believe in full transparency. All of the time our team spends working on your site is carefully tracked and documented. We provide you with regular reports so you can see exactly how your support hours are being used and the progress being made.

Can a custom plan help with long-term projects or development?

Yes, absolutely. A custom plan is an excellent choice for ongoing development, such as building new features, improving user experience, or providing continuous technical support. We can act as a reliable, long-term extension of your own team.