
Your WordPress, Our Priority – 24/7 Maintenance
Clear answers to the most common questions about our services, support, and how we help your website run smoothly.
Absolutely! We have a dedicated team of WordPress experts who specialize in quick fixes. They handle urgent issues efficiently, ensuring your website is back to normal in no time.
Yes, we provide flexible one-time fixes for urgent issues—no ongoing commitment required. Just pay once and we’ll handle the problem.
Absolutely! If you decide to upgrade to our maintenance plan after a one-time quick fix, we’ll credit the full amount of the fix—so it’s free of charge. We believe in rewarding long-term partnerships, not double charging.
A WooCommerce quick fix covers urgent issues like checkout errors, plugin conflicts, slow loading, or broken layouts. We’ll get your store running smoothly again in no time.
The resolution time depends on the complexity of the issue, but our team is trained to handle most problems quickly. For urgent fixes, we prioritize same-day resolutions whenever possible.
Our maintenance plan goes beyond just fixing issues—it includes performance monitoring, regular updates, backups, security checks, and priority support to keep your store in top shape.
Yes, we specialize in seamless hosting migrations. Our team ensures zero downtime, data integrity, and a hassle-free process, whether you’re upgrading to a better host or switching providers.
Yes, our team specializes in diagnosing and resolving downtime issues quickly. Whether it’s due to hosting problems, plugins, or unexpected errors, we’ll get your site back online in no time.
We’ll provide a summary report of what we fixed, plus recommendations (if any) to keep your website secure, fast, and healthy going forward.
Absolutely! We provide tailored services for WooCommerce and other e-commerce plugins, ensuring your online store runs smoothly, securely, and efficiently.
We offer flexible backup options based on your needs, ranging from daily to weekly schedules. Our secure backups ensure you can restore your site quickly in case of an emergency.
Yes, we specialize in speed optimization. From caching and image compression to database cleanup, we implement solutions that significantly enhance your site’s loading time and performance.
We handle all WordPress errors, including plugin conflicts, theme issues, broken links, database errors, and more. Whatever the problem, we’ve got the expertise to resolve it.
Yes, we maintain full transparency. You’ll have complete access to your site, and we document every change we make, so you’re always in the loop.
Yes, our team offers custom WordPress development services to meet your unique requirements. We deliver solutions tailored to your vision.
We take your data security seriously. During hosting migration, we use encrypted transfers and ensure no data is lost or compromised during the process.
No, we don’t. Once your service is complete or your subscription ends, we permanently delete all access details. Client trust and data privacy are core to our values.
Absolutely. We keep track of uptime and security vulnerabilities so you know your site is safe and available at all times.
We provide a clear Bi-weekly report outlining all updates, backups, fixes, and performance improvements completed on your site.
We test all custom work in a staging environment first, so nothing impacts your live site until it’s been fully checked.
Our White Label model enables you to deliver WordPress maintenance and support under your own brand, while we handle all the technical work discreetly in the background
We don’t use our branding anywhere. All communication, reports, and updates are delivered under your agency’s name.
No. You can start with a single client or scale up to as many as you need.
Quick Fix is ideal for issues like broken layouts, plugin conflicts, form errors, or small bugs that need immediate attention.
If you’re unsure whether your issue qualifies as a Quick Fix, or if it seems to require more than that.
feel free to reach out to us for guidance
Generally, one Quick Fix covers one problem. But if the issues are closely related, we’ll let you know if they can be grouped together.
If it’s bigger than a Quick Fix, we’ll explain the situation clearly and suggest the best next step before moving forward.
Yes. After cleanup, we harden your site with extra security measures to reduce the chance of another attack.
Of course. We test everything before completing the job so you know emails are working properly.