Start a Conversation or Submit a Ticket

Whether you're an existing Webfixon client or reaching out for the first time, our dedicated support portal is here for you. Simply sign up and gain instant access to our ticket system — no client account required. Submit new requests, track responses, or ask questions anytime. Our expert team is always ready to respond as quickly as possible.

Our Simple Ticket Process, From Request to Resolution

Submitting a support request at Webfixon is quick and effortless. Simply sign up, open a ticket, and our experts will get to work resolving your issue promptly and with care.

Create Your Free Webfixon Account

Sign up in seconds to access support, submit tickets, and manage your WordPress service history in one place.

You can Submit a New Support Ticket

Let us know what issue you're facing by submitting a ticket—our team is ready to help you quickly and efficiently.

Track Your Tickets and Get Updates

Easily monitor your ticket status, view our replies, and stay informed with real-time updates inside your portal.

Submit, Track, and Manage Your Support Tickets

Easily create new support requests, reply to ongoing tickets, or reopen past ones — all in one secure place. Whether you're a client or just need expert help, our ticket system keeps everything organized and hassle-free.

Submit a Ticket or Get Support Online

Not a Webfixon client yet? No worries — you can still submit a support ticket. Whether you need urgent help, have a question, or want to discuss your website, our support portal lets you create tickets, track progress, and communicate with our team — all in one place.

Submit Ticket

Frequently Asked Questions FAQs

Answers to Your Most Common Queries

FAQ

How do I create an account on the Webfixon support portal?

To get started, click the Submit Ticket button on our Help & Support page, then choose Sign Up from the options. Enter your name and email address, and you’ll receive an email with a secure link to set your password.
Once your password is set, simply log in to the Webfixon support portal. From there, you can submit new tickets, ask questions about our services, view your ticket history, close resolved issues, or reopen past requests—it’s all in one place and easy to manage.

Can I open a support ticket without an account?

No, an account is required to submit a ticket. This helps us keep track of your requests and provide a personalized support experience. But if you prefer not to create an account, you can always reach us through our contact form or live chat.

Can I update my ticket after submission?

Yes. You can reply to any ticket directly from your portal dashboard. All updates and messages are saved in one place.

Where can I ask pre-sale questions?

You’re welcome to use the live chat or submit a ticket for any questions before placing an order

How are urgent issues handled?

When submitting a ticket, you can select the “Urgent” priority to flag time-sensitive or critical issues. This helps our team respond even faster. Rest assured, every ticket—urgent or not—is treated with priority, and we aim to respond as quickly as possible.

What details should I include in my ticket?

Be as specific as possible—include your website URL, the issue you’re facing, any recent changes, and screenshots if available. Clear info helps us assist you faster.

How do I check previous conversations?

Log in to your Webfixon portal, go to “My Tickets”, and click on any ticket to view the full message history, replies, and updates in one place.

Webfixon Knowledge Base: Your How-To Resource Center

Discover answers to common questions and step-by-step guidance in our Knowledge Base. From signing up and submitting tickets to managing subscriptions, billing, This is your go-to space for understanding how Webfixon services work and getting the support you need, anytime.