Your WordPress, Our Priority – 24/7 Maintenance
If you’re running a business website on WP Engine, you already know the platform is one of the best in the world. Fast, reliable, and built for WordPress. But here’s something most site owners don’t realize: managing backups, monitoring site health, and staying on top of multiple WordPress installs manually is a time-consuming job — and when something goes wrong at 2 AM, every minute counts.
That’s why at Webfixon, we’ve built something specifically for our maintenance clients.
We call it the WP Engine Control Center — a private dashboard we use behind the scenes to manage, protect, and monitor your WordPress site automatically, so you never have to think about it.
WP Engine Control Center is a custom-built SaaS platform that connects directly to the WP Engine API. It gives our team a single place to oversee every client site we manage — handling automated backups, real-time monitoring, and bulk site operations all in one dashboard.
Think of it as the mission control for your WordPress website.
Every client site we manage gets automatic daily backups triggered through the WP Engine API. The backup runs at a scheduled time, gets verified as complete, and is then uploaded securely to Amazon S3 cloud storage.
What this means for you:
Most clients come to us having never set up a proper backup system. One bad update and they’ve lost days or weeks of work. With this system in place, that risk disappears.
Our dashboard shows the live status of your site at all times. We track:
We see issues before they become problems. And when something does go wrong, our team gets notified automatically — not after you email us.
Before we make any significant change to your site — updating plugins, switching themes, modifying code — we trigger a fresh backup right from the dashboard. One click. The backup runs in the background while we work.
This gives us a clean restore point for every major action we take on your site. No surprises, no “I wish we had a backup from before that change.”
Every backup ever run on your site is logged with:
If you ever want to review your backup history, it’s all there — organized, searchable, and clear.
Our notification system sends automatic emails when:
You don’t have to log in anywhere or check anything manually. The system keeps you informed without adding noise to your day.
If a backup fails — maybe WP Engine was briefly unavailable, or there was a network timeout — our system doesn’t just give up. It automatically retries up to three times, with increasing delays between each attempt to avoid overwhelming the API.
This means the vast majority of temporary failures are resolved automatically, without any action needed from our team or from you.
Here’s the honest truth: most small and medium business websites don’t have a proper backup strategy. WP Engine does keep its own backups, but they’re not permanent, they’re not offsite, and recovering from them takes time and often requires a support ticket.
Our system gives you a second layer of protection that is:
For a business that depends on its website — for bookings, sales, leads, or communication — downtime is lost money. A broken site without a recent backup is a nightmare. This system makes both of those scenarios far less likely and far easier to recover from.
When you’re on one of our maintenance plans, here’s what happens automatically in the background:
You don’t do anything. It just works.
And if you ever need a restore — whether from a hack, a bad update, or anything else — we can get your site back to a working state quickly, because we always have a recent, verified backup ready to go.
Is this included in my maintenance plan? Yes. All Webfixon maintenance clients have their sites managed through this system. Backup automation and monitoring are part of what we do.
Where are my backups stored? Backups are stored in Amazon S3, which is one of the most reliable cloud storage systems in the world. Your data is encrypted and stored separately from WP Engine.
Can I request a backup at any time? Absolutely. Just contact us and we can trigger a manual backup of your site immediately before any work begins.
What if a backup fails? Our system retries automatically. If it continues to fail, our team is notified and we investigate the cause. You also receive an email alert so you’re aware.
Do I need to install anything? No. This is a system we operate on the backend. There’s nothing for you to install or configure on your website.
The WP Engine Control Center is one of the many tools we use to give our clients real peace of mind. When you work with Webfixon, your site is being looked after — not just when something breaks, but every single day in the background.
If you’re currently managing your own WordPress site on WP Engine without a proper backup and monitoring system, we’d love to talk.
👉 Get in touch with Webfixon and let’s make sure your website is protected.