Webfixon Refund Policy
Effective Date: 31 October 2024
At Webfixon, your satisfaction matters to us. If you’re not completely happy with our services, we’re here to help—with clear, fair terms and a straightforward process.
01: Money‑Back Guarantee
- One-Time Services: Eligible for a full refund within 15 days of purchase, if the request is submitted in writing and the service issue has not been finalized or resolved to your satisfaction.
- Subscription Plans (e.g., Maintenance or Support): If you’re not satisfied, let us know within 30 days of your most recent payment, and we’ll refund the full amount for that billing cycle.
02: How to Request a Refund
To request a refund, please:
- Email us at [email protected] with your order or subscription details—including the date, plan name, and purchase email.
- Share a brief explanation of your experience or the issue.
- Our team will review your request and respond as soon as possible.
03: Cancelling Subscriptions
- Subscriptions auto-renew by default. To avoid future billing, please cancel at least 48 hours before the next renewal date.
- You may request cancellation through your client area or by emailing us. Once canceled, no further charges will occur.
04: Refund Conditions
- Refunds are issued only for the most recent billing cycle or completed service.
- We do not offer refunds for partial unused time beyond these periods.
- All refund decisions are made with fairness and transparency—if we believe a request falls outside policy norms, we’ll reach out to discuss alternatives.
05: Client Responsibilities
- To qualify for a refund, you must not have received and used the full intended scope of services.
- If delayed delivery or cooperation delays contributed to unsatisfactory results, we’ll work with you on a resolution—even if a refund isn’t applicable.
06: Special Circumstances
- In rare cases like misuse of services or automation-based abuse, we reserve the right to pause or cancel services. Refund eligibility will be determined fairly on a case-by-case basis.
07: Update Policy Notifications
- This Refund Policy may be revised over time. We’ll update the effective date above and notify subscribed users as needed.
08: Payment Disputes
If you notice an unfamiliar or duplicate charge from Webfixon, please contact us before initiating a dispute or charge back with your payment provider. Most issues can be resolved quickly and amicably through direct communication.
We’re committed to addressing concerns fairly and transparently—and reaching a resolution that respects both parties.
09: Compliance with Industry Standards
Our refund policy is designed to align with global industry best practices for digital services and subscriptions. We maintain a structured and transparent process for handling refund requests, ensuring they are assessed consistently and fairly.
We reserve the right to assess each case individually, based on clear documentation of service delivery, timelines, and communication. This ensures both client protection and business accountability.
10: Reach Out Anytime
Need help or have questions about your refund? Contact us at:
Webfixon
Email: [email protected]
You can expect a response from us within 1–2 hours.